--- title: ICN | Support en Helpdesk description: Bij ICN beschouwen we support niet als bijzaak, maar als essentieel onderdeel van onze dienstverlening. Speciaal voor Autodesk-gebruikers bieden we een krachtige en doordachte supportpropositie. image: https://auxalia.com/hubfs/vacature-telemarketing.jpg --- [Skip to main content](https://auxalia.com/support/#main-content) [![ICN logo](https://auxalia.com/hs-fs/hubfs/1%20ICN-v2-logo.png?width=800&height=441&name=1%20ICN-v2-logo.png) ![ICN logo](https://auxalia.com/hs-fs/hubfs/1%20ICN-v2-logo.png?width=800&height=441&name=1%20ICN-v2-logo.png) ![ICN logo](https://auxalia.com/hs-fs/hubfs/1%20ICN-v2-logo.png?width=800&height=441&name=1%20ICN-v2-logo.png) ![ICN logo](https://auxalia.com/hs-fs/hubfs/1%20ICN-v2-logo.png?width=800&height=441&name=1%20ICN-v2-logo.png)](https://20171138.hs-sites.com?hsLang=en) - [Show submenu for Expertise Expertise](https://20171138.hs-sites.com#expertise) - [Proces optimalisatie](https://auxalia.com/procesoptimalisatie) - [Kennisontwikkeling](https://auxalia.com/kennisontwikkeling) - [Duurzaamheid](https://auxalia.com/duurzaamheid) - [BIM](https://auxalia.com/bim) - [Ondersteuning](https://auxalia.com/ondersteuning) - [Show submenu for CAD Trainingen CAD Trainingen](https://20171138.hs-sites.com#cad-trainingen) - [ICN Training Center](https://auxalia.com/trainingcenter/) - [ICN Training Agenda](https://auxalia.com/trainingsagenda) - [Overzicht ICN Trainingen](https://auxalia.com/trainingen) - [AEC Trainingen](https://auxalia.com/trainingen?cat=aec) - [PD&M Trainingen](https://auxalia.com/trainingen?cat=pdm) - [Opleiding BIM Coördinator](https://auxalia.com/opleiding-bim-coordinator/) - [Test je CAD kennis](https://auxalia.com/test-je-kennis/) - [Show submenu for CAD Werkplekken CAD Werkplekken](https://20171138.hs-sites.com#cad-werkplekken) - [ICT Services](https://auxalia.com/ict-services) - [Werkplek As A Service](https://auxalia.com/ict-services/ict-werkplekken/) - [Hardware As A Service](https://auxalia.com/ict-services/ict-hardware/) - [ICT Flexiliteit](https://auxalia.com/ict-services/ict-flexibiliteit/) - [ICT Infrastructuur](https://auxalia.com/ict-services/ict-infrastructuur/) - [ICT Monitoring & Support](https://auxalia.com/ict-services/ict-monitoring-support/) - [Show submenu for CAD Software CAD Software](https://20171138.hs-sites.com#cad-software) - [Show submenu for ICN Software ICN Software](https://auxalia.com/icn-softwareontwikkeling/) - [AX Flow](https://auxalia.com/ax-flow) - [iFlow voor Inventor](https://auxalia.com/iflow/) - [ProjectBox voor Revit](https://auxalia.com/projectbox-voor-revit/) - [3B Tools voor Revit](https://auxalia.com/3b-tools-voor-revit/) - [3B View](https://auxalia.com/3b-view/) - [Show submenu for Autodesk Software Autodesk Software](https://auxalia.com/autodesk/) - [Autodesk Offerte Aanvraag](https://auxalia.com/autodesk-software-offerte-aanvraag/) - [AEC Collection](https://auxalia.com/autodesk-aec-collection/) - [PD&M Collection](https://auxalia.com/autodesk-pdm-collection/) - [Forma Industry Cloud](https://auxalia.com/forma-industry-cloud/) - [Forma Design Collaboration](https://auxalia.com/forma-design-collaboration/) - [AutoCAD LT](https://auxalia.com/autodesk-autocad-lt/) - [AutoCAD](https://auxalia.com/autodesk-autocad/) - [Revit LT](https://auxalia.com/autodesk-revit-lt/) - [Revit](https://auxalia.com/autodesk-revit/) - [Navisworks](https://auxalia.com/navisworks/) - [Inventor](https://auxalia.com/autodesk-inventor/) - [Fusion](https://auxalia.com/autodesk-fusion/) - [Vault](https://auxalia.com/autodesk-vault/) - [Show submenu for Over ICN Over ICN](https://auxalia.com/actueel/) - [Actueel](https://auxalia.com/actueel/) - [Bedrijfsprofiel](https://auxalia.com/bedrijfsprofiel/) - [Referenties](https://auxalia.com/icn-referenties/) - [Partnerships](https://auxalia.com/partnerships/) - [Werken bij ICN](https://auxalia.com/actueel/tag/vacatures/) - [Show submenu for Contact Contact](https://auxalia.com/contact/) - [Vestigingen](https://auxalia.com/vestigingen/) Open main navigation Close main navigation - Show submenu for Expertise Expertise - Expertise - [Expertise](https://20171138.hs-sites.com#expertise) - [Proces optimalisatie](https://auxalia.com/procesoptimalisatie) - [Kennisontwikkeling](https://auxalia.com/kennisontwikkeling) - [Duurzaamheid](https://auxalia.com/duurzaamheid) - [BIM](https://auxalia.com/bim) - [Ondersteuning](https://auxalia.com/ondersteuning) - Show submenu for CAD Trainingen CAD Trainingen - CAD Trainingen - [CAD Trainingen](https://20171138.hs-sites.com#cad-trainingen) - [ICN Training Center](https://auxalia.com/trainingcenter/) - [ICN Training Agenda](https://auxalia.com/trainingsagenda) - [Overzicht ICN Trainingen](https://auxalia.com/trainingen) - [AEC Trainingen](https://auxalia.com/trainingen?cat=aec) - [PD&M Trainingen](https://auxalia.com/trainingen?cat=pdm) - [Opleiding BIM Coördinator](https://auxalia.com/opleiding-bim-coordinator/) - [Test je CAD kennis](https://auxalia.com/test-je-kennis/) - Show submenu for CAD Werkplekken CAD Werkplekken - CAD Werkplekken - [CAD Werkplekken](https://20171138.hs-sites.com#cad-werkplekken) - [ICT Services](https://auxalia.com/ict-services) - [Werkplek As A Service](https://auxalia.com/ict-services/ict-werkplekken/) - [Hardware As A Service](https://auxalia.com/ict-services/ict-hardware/) - [ICT Flexiliteit](https://auxalia.com/ict-services/ict-flexibiliteit/) - [ICT Infrastructuur](https://auxalia.com/ict-services/ict-infrastructuur/) - [ICT Monitoring & Support](https://auxalia.com/ict-services/ict-monitoring-support/) - Show submenu for CAD Software CAD Software - CAD Software - [CAD Software](https://20171138.hs-sites.com#cad-software) - Show submenu for ICN Software ICN Software - ICN Software - [ICN Software](https://auxalia.com/icn-softwareontwikkeling/) - [AX Flow](https://auxalia.com/ax-flow) - [iFlow voor Inventor](https://auxalia.com/iflow/) - [ProjectBox voor Revit](https://auxalia.com/projectbox-voor-revit/) - [3B Tools voor Revit](https://auxalia.com/3b-tools-voor-revit/) - [3B View](https://auxalia.com/3b-view/) - Show submenu for Autodesk Software Autodesk Software - Autodesk Software - [Autodesk Software](https://auxalia.com/autodesk/) - [Autodesk Offerte Aanvraag](https://auxalia.com/autodesk-software-offerte-aanvraag/) - [AEC Collection](https://auxalia.com/autodesk-aec-collection/) - [PD&M Collection](https://auxalia.com/autodesk-pdm-collection/) - [Forma Industry Cloud](https://auxalia.com/forma-industry-cloud/) - [Forma Design Collaboration](https://auxalia.com/forma-design-collaboration/) - [AutoCAD LT](https://auxalia.com/autodesk-autocad-lt/) - [AutoCAD](https://auxalia.com/autodesk-autocad/) - [Revit LT](https://auxalia.com/autodesk-revit-lt/) - [Revit](https://auxalia.com/autodesk-revit/) - [Navisworks](https://auxalia.com/navisworks/) - [Inventor](https://auxalia.com/autodesk-inventor/) - [Fusion](https://auxalia.com/autodesk-fusion/) - [Vault](https://auxalia.com/autodesk-vault/) - Show submenu for Over ICN Over ICN - Over ICN - [Over ICN](https://auxalia.com/actueel/) - [Actueel](https://auxalia.com/actueel/) - [Bedrijfsprofiel](https://auxalia.com/bedrijfsprofiel/) - [Referenties](https://auxalia.com/icn-referenties/) - [Partnerships](https://auxalia.com/partnerships/) - [Werken bij ICN](https://auxalia.com/actueel/tag/vacatures/) - Show submenu for Contact Contact - Contact - [Contact](https://auxalia.com/contact/) - [Vestigingen](https://auxalia.com/vestigingen/) - Search Search ### Omdat je snel vooruit wilt # Altijd de juiste support – vraag direct een offerte aan ![icon-blauw-thuiswerk-icons](https://auxalia.com/hs-fs/hubfs/ICN%20website%20RS/icon-blauw-thuiswerk-icons.png?width=80&height=80&name=icon-blauw-thuiswerk-icons.png) ### Meer grip, minder wachten Bij ICN geloven we dat goede support geen extraatje is, maar een volwaardig product. Daarom bieden we een krachtige supportpropositie speciaal voor Autodesk-gebruikers in de bouw en maakindustrie. Of je nu met Revit, Inventor of AutoCAD werkt — onze support staat voor je klaar. ![icon-blauw-helpdesk](https://auxalia.com/hs-fs/hubfs/ICN%20website%20RS/icon-blauw-helpdesk.png?width=80&height=80&name=icon-blauw-helpdesk.png) ### Waarom kiezen voor ICN Support?   - **Snel antwoord** op al je technische vragen, binnen én buiten kantooruren - Altijd toegang tot onze tweetalige **kennisbank** - Support via een **slim portaal**: tickets indienen, status volgen en kennis opdoen - **Proactieve ondersteuning** van onze Autodesk-experts - Transparante prijzen, zonder verrassingen ## Support Basic € ### 9.95 per maand - 1 ticket p/mnd - kennisbank - ticketportal - korte kennistests Prijzen excl. BTW. ## Support Business € ### 19.95 per maand - Alles van **Basic+** - 5 tickets - persoonlijke support - webinars Prijzen excl. BTW. ## Team € ### 199.95 - Alles van **Business+** - onbeperkt tickets - reporting - consultancy Prijzen excl. BTW. ## Enterprise € ### Op aanvraag - Alles van **Team+** - maatwerk training - bedrijfsbrede dekking Prijzen excl. BTW. ### Vraag vandaag nog een offerte aan Wil je weten welk pakket het beste bij jouw organisatie past? Vraag vrijblijvend een offerte aan en ontdek hoe ICN Support jouw team kan ontlasten. ### auxalia westcam group auxalia is een gerenommeerde Autodesk Platinum Partner met vestigingen in Nederland, Duitsland, Oostenrijk en Zwitserland en is bekend om zijn innovatieve software-oplossingen voor de installatie- en plantindustrie, zoals ProjectBox en PlantTool. ![icn-logo-new-wit-100px](https://auxalia.com/hs-fs/hubfs/icn-logo-new-wit-100px.png?width=112&height=62&name=icn-logo-new-wit-100px.png) ### Actueel per branche [Architecture, Engineering & Construction](https://auxalia.com/actueel/tag/bouw/?hsLang=en) [Product Design & Manufacturing](https://auxalia.com/actueel/tag/wtb/?hsLang=en) ### Trainingen [Architecture, Engineering & Construction](https://auxalia.com/trainingen?cat=aec&hsLang=en) [Product Design & Manufacturing](https://auxalia.com/trainingen?cat=pdm&hsLang=en) [Autodesk AutoCAD trainingen](https://auxalia.com/trainingen?cat=autocad&hsLang=en) [Autodesk Revit trainingen](https://auxalia.com/trainingen?cat=revit&hsLang=en) [Autodesk Inventor trainingen](https://auxalia.com/trainingen?cat=inventor&hsLang=en) ### ICN [Over ICN](https://auxalia.com/bedrijfsprofiel/?hsLang=en) [ICN Actueel](https://auxalia.com/actueel/?hsLang=en) [Werken bij ICN](https://auxalia.com/actueel/tag/vacatures?hsLang=en) [Wat is BIM?](https://auxalia.com/bim/?hsLang=en) [Support en Helpdesk](https://auxalia.com/support/?hsLang=en) [ICT Support en Helpdesk](https://auxalia.com/ict-services/ict-monitoring-support/ict-support-helpdesk/?hsLang=en) [Vestigingen](https://auxalia.com/vestigingen/?hsLang=en) [Autodesk Software](https://auxalia.com/autodesk/?hsLang=en) [ICN Revit ProjectBox](https://auxalia.com/projectbox-voor-revit/?hsLang=en) [3B Tools voor Autodesk Revit](https://auxalia.com/3b-tools-voor-revit/?hsLang=en) ### ICN contact Europalaan 14 – 18 5232 BC ‘s-Hertogenbosch [info@icn.nl](mailto:info@icn.nl) [+31 73 750 6 750](tel:+31737506750)   KvK: 16089072 BTW: NL809917178B01   [mailto:info@icn.nl](mailto:info@icn.nl) ©2026   ICN bv - an auxalia company   |   [Leveringsvoorwaarden](https://icn.nl/leveringsvoorwaarden/?hsLang=en)   |   [Verwerkersovereenkomst](https://icn.nl/verwerkersovereenkomst/?hsLang=en)   |   [Cookies](https://icn.nl/cookies/?hsLang=en)   |   [Privacybeleid](https://icn.nl/privacybeleid/?hsLang=en)