--- title: auxalia | Support Ticket description: Get support from auxalia for software, licensing, project workflows, and digital tools across your daily operations. image: https://auxalia.com/hubfs/auxalia-dark.jpg --- [![logo-auxalia-payoff-blue](https://auxalia.com/hs-fs/hubfs/auxalia/images/webdesign/logo-auxalia-payoff-blue.png?width=180&height=66&name=logo-auxalia-payoff-blue.png "logo-auxalia-payoff-blue")](https://auxalia.com/?hsLang=en) Menu - [Industries](https://auxalia.com/overview-industries) - [Construction](https://auxalia.com/auxalia-overview-of-industries) - [Architecture](https://auxalia.com/bim-software-for-architecture) - [Building Services / MEP](https://auxalia.com/mep) - [Structural Engineering](https://auxalia.com/bim-software-for-structural-engineering) - [Infrastructure](https://auxalia.com/bim-software-for-infrastructure) - [Plant Engineering](https://auxalia.com/bim-software-for-plant-engineering) - [Product Design & Manufacturing](https://auxalia.com/auxalia-design-and-manufacturing-overview) - 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[Contact](https://auxalia.com/contact) Search [EN](https://auxalia.com/support-ticket) [NL](https://auxalia.com/nl/support-ticket) [DE](https://auxalia.com/de/support-ticket) Service # Create a Support Ticket Please describe the problem in detail. Include screenshots to illustrate the issue, and state the name and version of the affected product. Revit ProjectBox customer? Please submit your support request directly in the software. This sends us all relevant information, such as your version, so we can help you faster. [Download TeamViewer](https://download.teamviewer.com/download/TeamViewerQS.exe) [Download GoToAssist](https://app.hubspot.com/pages/20171138/editor/223394910263/content?utm_source=sprocket-menu)  **Telephone:** +49 40 970787-99 (only for Support-Tickets) **E-Mail:** [support@auxalia.com](mailto:support@auxalia.com) **Support-Times:** Monday to Thursday: 8:30–17:00  Friday: 8:30–15:00 ## auxalia WESTCAM Group The auxalia WESTCAM Group unites around 180 experts in eight European countries. Together we develop integrated digital platform solutions for tomorrow's challenges. 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